🚢 INCOMING STOCK: Arriving Early May. Apply for a Trade Account today for VIP Pre-Order Access! | ⏳ Custom Design Order Cut-Off: April 25th 2026. Dismiss
At colinwoodonline.com, we are committed to protecting your privacy and ensuring your personal data is handled securely. This policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
1. Information We Collect
When you register for a trade account, place an order, or contact us, we collect the following information:
Your name and/or business name.
Billing and shipping addresses.
Email address and phone number.
Your order history and trade account vetting information.
2. How We Use Your Information
We use your data strictly to provide our services to you, including:
Processing and fulfilling your retail or wholesale orders.
Arranging delivery for standard or bulky items (sharing your address and phone number with our trusted courier and pallet networks).
Communicating with you regarding your orders, pre-order allocations, or account status.
Complying with UK tax and legal obligations.
3. Payment Processing
We do not hold or store your credit or debit card details. All payments are processed securely through our third-party payment gateways (such as Stripe or PayPal). These providers encrypt your data and operate under their own strict privacy policies.
4. Cookies
Our WooCommerce website uses standard cookies to function properly. These cookies keep track of your cart data, keep you logged into your trade account so you can see wholesale prices, and help us analyze basic website traffic. You can adjust your browser settings to decline cookies, but this may prevent you from placing orders on our site.
5. Sharing Your Data
We will never sell, rent, or trade your personal information to third parties for marketing purposes. We only share necessary data with trusted service providers (such as couriers and payment processors) solely for the purpose of fulfilling your order.
6. Your Rights
Under UK GDPR law, you have the right to request a copy of the personal data we hold about you, or to request that we delete your account and personal data. To make a request, please contact our team:
